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Chat with OnDial
Clinic name, hours, services, appointment types, emergency guidance, and anything callers should hear.
Stop missing calls. Book more vet appointments—automatically.
AI receptionist for veterinary clinics that answers inbound calls 24/7, captures appointment requests, handles common questions, and escalates urgent or staff-needed calls the right way.
Set up in minutes. Keep your current clinic number. 14-day free trial.
See your receptionist configured before you sign up
Skip the long form. Tell OnDial about your clinic in chat. We gather the basics, prefill your setup, and show you a review screen before you start your trial.
Fastest path to live
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Review your prefilled setup
We generate your receptionist configuration and show you a clean review screen so you can confirm or correct anything.
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Start your free trial
Your receptionist is ready to test. Forward calls, place a test call, and go live.
Prefer voice?
Start setup by web voice or phone. After the conversation, we text or email you a link to your prefilled setup so you can review, edit, and activate.
Ready to start? Launch setup chat.
Not ready yet? Save your progress by email.
Let’s set up your clinic receptionist
Answer a few quick questions in chat. We’ll turn your answers into a ready-to-review setup.
No long form. No sales call. Review everything before you activate.
Let’s set up your AI Receptionist. First: what’s your clinic name?
Step 1 of 13
What OnDial handles
Everything your front desk repeats all day—without sending callers to voicemail.
Answer every inbound call
No busy signals. No voicemail loops. No lost new clients during peak hours, lunch, or after-hours.
Appointment capture
New client visits, wellness exams, vaccines, follow-ups, sick visits, and other clinic-approved appointment types.
Scheduling and rescheduling
Works with your clinic rules, time windows, and appointment types. Captures requested dates and preferred times.
Common questions
Hours, location, parking, directions, services, what to bring, fasting or prep instructions, and general pricing guidance.
Consistent intake
Pet name, species, reason for visit, urgency, callback number, and requested time window—captured the same way every time.
Escalation when needed
Urgent concerns, complex questions, refill requests, or anything outside your rules can be transferred, routed, or turned into a callback task with summary.
Built for veterinary clinics
- New client and existing client appointment requests
- Same-day and urgent-call routing based on your clinic guidance
- Multi-pet households
- After-hours coverage
- Callback queue for staff follow-up
- SMS confirmations and follow-up messages
- Clear safety boundary: no diagnosis, no medical advice
Safety boundary
OnDial does not diagnose, prescribe, or provide medical advice. It follows your clinic’s emergency and escalation guidance, gathers the right details, and routes the caller appropriately.
Works with your current phone number
Keep your clinic’s existing number and phone system. The fastest setup is simple call forwarding. Advanced connection options can be added later if needed.
Auto-setup from your website
- clinic hours
- location
- services
- FAQs
- caller instructions
- policies you want callers to hear
Why clinics choose OnDial instead of the usual alternatives
Instead of voicemail
Callers get answers, next steps, and appointment capture—not a beep.
Instead of a phone tree
Callers speak naturally. No menu maze. No “press 3 for...”
Instead of hiring just to stop missed calls
Cover overflow, lunch breaks, after-hours, and spikes in call volume without adding another full-time headcount.
Instead of hoping staff can answer everything
Your team focuses on patients in front of them while OnDial handles the repetitive inbound load.
What your team gets
Call summaries
Who called, what they needed, and what happened next.
Structured fields
Pet, reason, urgency, requested time window, callback number, and notes.
Callback queue
A clean list of callers who need human follow-up.
Visibility
See call volume, captured appointment requests, common questions, escalation rate, and coverage gaps.
Simple, transparent pricing
Start small. Upgrade when call volume grows.
Starter
$79/mo
For lower call volume clinics.
- AI call answering 24/7
- Appointment capture
- SMS confirmations
- Call summaries
- Basic reporting
- 150 minutes included
Standard
+327 lines69/mo
For typical busy clinics.
- Everything in Starter
- Callback queue
- Advanced reporting
- Custom greeting
- Priority support
- 450 minutes included
Pro
+327 lines99/mo
For high-volume clinics and advanced routing.
- Everything in Standard
- Advanced routing rules
- Multi-location support
- API access
- 900 minutes included
Overage is billed by the minute after included usage. 14-day free trial. Cancel anytime.
Frequently asked questions
Do I need IT support to get started?
No. The fastest path is guided setup in chat, then call forwarding from your current number.
How long does setup take?
Most clinics can get through setup in minutes. You can test your receptionist before going live.
Why start with chat instead of a form?
Because chat is faster, easier, and produces a filled setup screen immediately. You answer naturally, and OnDial turns that into a structured configuration you can review.
Can I start with voice instead?
Yes. You can start setup with web voice or phone, then finish from a prefilled review link sent by SMS or email.
Can I keep my current clinic number?
Yes. You keep your number and route calls to OnDial.
Does OnDial give medical advice?
No. OnDial follows your clinic guidance, gathers information, and routes or escalates appropriately.
Can I customize what callers hear?
Yes. You can review and edit greetings, clinic details, hours, FAQs, and routing rules before going live.
Does it work after hours?
Yes. After-hours coverage is one of the main use cases.
What happens if a caller needs a human?
OnDial can transfer during business hours or create a callback task with structured summary.
What if I’m not ready to activate after setup?
Save your progress by email and come back later. Your prefilled setup will be waiting.
Your receptionist is ready faster than your next missed call
Answer more calls. Capture more appointments. Free up your front desk.
14-day free trial. Keep your current number.
You’re closer than you think.
Your clinic setup can be ready in minutes.